SERVICES CURRENTLY AVAILABLE:

 Please note: availability for all services is based on season, scheduling, availability, & are subject to change. without notice

  • Bi-Weekly

    • Every Two Weeks​ Is Currently Available. ​​

  • Monthly

    • Every 4 Weeks​ Is Currently Available. 

  • Weekly

    • Regarding Weekly Cleaning Services: We are currently at full capacity as of January 2022 for our weekly cleaning spot. Weekly Cleaning Sessions ONLY are at full capacity. However, we do offer a waiting list. For any customers who would like to be put on our waiting list for Weekly Cleaning Services can call 301-537-5199​. 

what to expect:

  • To request our services:

    • If you prefer to talk to a live customer service When You Request Our Services Will Need To Conduct A Service Location Walkthrough

  • During The Walkthrough: 

    • To ensure we protect your safety & ours. We will record the audio portion of our walkthrough (only). If you do not wish to be recorded please let us know ahead of time

    • We will simply walk into each area/room/section of the space to look at, discuss, ask/answer questions, and overall learn about your cleaning needs, & homes surfaces

    • During Your Walkthrough Feel Free To Ask Any Questions, or Share With Us The Following:  

      • Date Of Service Preference (again, we will do our best to accommodate, but services & availability are not guaranteed)

      • Special Cleaning Requests (we will always do our best to accommodate if/when possible)

      • What you liked about any previous cleaning company you have used in the past

      • What are the things/items you would have liked to seen done differently with any of your previous cleaning service providers

      • What are the high traffic areas that get the most use in your home

      • What is our policy when something gets broken

      • What is our policy for cancellations

      • What is our policy for taking pictures/using before & after pictures to help market

      • What is our policy for satisfaction guaranteed

      • What is our services discontinuation policy

      • What is our policy when referring others to use Heavens Best House Cleaning

      • What is our policy for raising prices 

      • Being a small family owned cleaning company; what is our policy when we as a company need to re-schedule

      • What is our policy when customers come down with the flu or get COVID 

      • What is our policy for accepting payments/forms of payment

      • Deposit of 50% Of The Total Is What Locks Your Spot On Our Calendar

      • We Are Unable To Hold Spots Beyond The Price Estimates Expiration Date

      • Upon Expiration Pricing & Availability Are Subject To Change

  • Once a Walkthrough is Completed You Will Receive The Following (typically within 48hrs):

    • Free Pricing Estimate (price estimates are not open ended, & do have an expiration on them)

    • Customized Cleaning Plan/Checklist.

    • Please Note: Every Cleaning Company Is/Can Be A Bit Different: With Heavens Best House Cleaning We Customize A Cleaning Plan & Checklist That is Unique To Your Homes Cleaning Needs. 

    • Please be sure to review your cleaning plan, and feel free to reach out to discuss or ask any questions you may have. 

  • Trained Cleaning Technicians (vetted, trained, & monitored for quality assurance)

  • All Supplies and Tools (Vacuums, Mops, Cleaning Products etc.)

  • Insured Service Against Damages

  • Amazing & Unlimited Customer Service Through Email, Phone, or Chat.

  • Satisfaction Guarantee (simply call within 24 hrs. of any cleaning session, and we will re-clean any areas of concern at no cost to you)

cleaning tasks we assist with:

  • House Cleaning Tasks (Basic, Deep Cleaning & Maintenance)

    • Dust Blinds, Ceiling Fans, Baseboards, Cobwebs, Crevices, Outer Edges of Doors & Windows

    • Wipe Clean & Sanitize Kitchen Counters, Sinks, Faucets, Backsplashes, & Appliance Exteriors

    • Wipe Clean & Sanitize Bathroom Counters, Sinks, Faucets 

    • Properly Clean Showers & Toilet Areas

    • Vacuum, Sweep, Mop Floors

    • Take Out Trash, & Reline 

    • Wipe & Polish: Outsides of Appliances, Chrome & Stainless Steel, Wood Furniture, Cabinet Doors

    • Clean Mirrors & Glass Surfaces 

  • Please Note: We can add some cleaning tasks to your cleaning package for an additional fee, as these items are larger projects that would require additional cleaning time, cleaning tools & equipment.

    • Interior Windows

    • Interior Of Oven

    • Deep Cleaning Of Tile & Grout

    • Deep Cleaning of Outsides of Cabinets

    • Steam Sanitizing

    • UV Sanitizing


Experience The Difference

Free Time Guaranteed:  We know we are not the only cleaning company in town, but we encourage you to give us a try, and let us show you how truly dedicated we are in providing sparkling results each and every time!